CONSUMER ASSISTANCE / 03
Clarity is
the first step.
If you've heard from Rosen & Blake, we're here to help you understand how to reach us, review your information, and discuss available next steps.
HERE TO HELP
Understand. Connect.
Move forward.
Questions about a notice or account? Contact us using the information on the communication you received, or call our team directly.
Review your notice
Keep any letter or other communication available. It may include account-specific information, rights, and important deadlines.
Contact a representative
Call us to ask about an account, request information, or discuss available resolution options.
Discuss next steps
Learn what options may be available for your situation. Details depend on the specific account and applicable law.
DIRECT ACCOUNT ASSISTANCE
Questions about
an account?
Our team can help you understand a notice, request account information, or ask about your options and rights. Speak directly with a representative by phone.
877-299-0291For your privacy, do not send Social Security numbers, financial details, or account documents by general email.
COMMON QUESTIONS
Useful
information.
What if I don't recognize an account? +
Contact us for information about the account and review the notice you received. Depending on applicable law and timing, you may have rights to dispute the debt or request validation information.
How can I ask questions about an account? +
Call us at 877-299-0291 to speak with a representative about account information or a notice you received. Keep your notice handy if available.
Should I email my personal financial information? +
No. Do not send Social Security numbers, full account numbers, or bank or card details by general email. Call first to ask for an approved secure channel.
Where can I learn more about debt collection rights? +
The Consumer Financial Protection Bureau provides information about debt collection and consumer rights at consumerfinance.gov.